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Description and Purpose:
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Help desk ticketing system.
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Edit Application
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Approver:
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Kitt Leonard
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Submit Change
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Notify List:
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Wintel Engineers, COS.com
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TMC Trouble Team:
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Wintel Business
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Vendor Contact Information:
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Application Notes:
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Currently In Use:
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Yes
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Associated Systems
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System Description
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Primary Application
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Secondary Applications
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Actions
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| TMCPCTXHEAT01 | Heat production Citrix server. | Heat | Citrix XA 6.5 Remote Farm, Prod Patch Window P2 |  |
| TMCPCTXHEAT02 | Production Heat Citrix server. | Heat | Citrix XA 6.5 Remote Farm, Prod Patch Window P2 |  |
| TMCPCTXHEAT03 | PROD Heat Citrix server. | Heat | Citrix XA 6.5 Prod Farm, Prod Patch Window P3 |  |
| TMCPCTXHEAT04 | PROD Heat Citrix server. | Heat | Citrix XA 6.5 Prod Farm, Prod Patch Window P3 |  |
| TMCPESOLDB | e-Solutions production SQL Server. | SQL Server | Amcom Mobile Connect - Secure Text, Heat, KwikTag, Personnel Action Form (PAF), Prod Patch Window P2, Rightfax, TMC Connected |  |
| TMCPRDCTXHEAT | Production Heat Citrix server. | Heat | Citrix XA 5 Prod Farm, Prod Patch Window P2 |  |
| TMCSQL1 | SQL Server | Heat | Prod Patch Window P1, SQL Server |  |
| TMCTESOLDB | ESOL test SQL server. | SQL Server | Heat, Rightfax, Test Patch Window T2 |  |
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