TMC Change Management


	TMC IS Systems Management	Welcome Chris Cochran (T016573)

Current Status: Approved

Request ID: 100941

Change Options:

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Abort and Reschedule

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Change Option Descriptions

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Saves a comment to this change request and emails the comment to all recipients.

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Approves the change and notifies recipients via email that the change has been approved.

Decline:

Declines the change and notifies recipients via email that the change has been denied.

Complete:

Completes the change and notifies recipients via email that the change has been completed.

Abort:

Cancels the change and notifies recipients via email that the change has been aborted.

Abort and Reschedule:

Cancels the change and notifies recipients via email that the change has been aborted.
Also copies the change details to a NEW request for rescheduling.

Copy Change:

Copies this change request to a new change request for scheduling - DOES NOT affect this request in any way.

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Notified (Recipients):

Wintel Engineers; COS.com

Comments:

There are 0 comments associated with this change request.

View Application Details

Events:

There are 1 events associated with this change request.

System History:

There are 0 other change requests associated with the Cerme application.

Application:

Submitted:

Submitter's Name:

Planned Change Start:

Requester's Name:

Planned Change Finish:

Approver's Name:

Approved or Declined:

Heat Ticket:

Completed or Aborted:

Security Impact:

No

Systems Being Changed:


App Owner	System Name	Application

Jon Hallgrimsson	TMCPREVCDB	SQL Server

Karl Coomler	TMCCERME1	Cerme

Potentially Affected Apps:

3M, AllScripts, Cerme, Kauffman Hall, Patch Window - P2, SQL Server, TeleTrack

Reason & Description of Change:

Need to install updates to Cerme production.

Technical Change Description:

Will backup the database and will install all applicable updates to Cerme production.

Testing Done:

Karl verified that test was good after updating the test environment.

Customer Impact:

Customers will not be able to use Cerme during this time.

Backout Procedure:

contact the vendor.

Events


4/28/2014 2:55 PM	Karl Coomler approved request.

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